Delivery

All orders received before 4pm Monday - Friday will be despatched same day using a DPD next working day courier.  

This service is available in Great Britain* with deliveries to Ireland and Northern Ireland being a 2 working day service.

All UK and Ireland DPD courier deliveries will receive a one-hour delivery window. 

We will send you a text message once your order has been despatched, which will include your order tracking information - if no mobile number is left you will receive an email.

On the morning of the expected delivery you will receive a DPD Predict text or email confirming your one-hour delivery window.

If the delivery date and time is not convenient you can follow the instructions from the DPD message to either:

• Change the delivery date
• Leave the item in a safe place at your address
• Leave the parcel with a neighbour
• Collect from your local DPD depot

In addition to the next working day service, customers in Great Britain** are able to upgrade their delivery to one of the following, with costs shown below:

• Next working day by 10:30am: £15.99
• Next working day by 12 noon: £8.99
• Saturday delivery: £9.99
• Saturday by 10:30am: £24.99
• Saturday by 12 noon: £14.99
• Sunday by 10:30am: £24.99
• Sunday by 12 noon: £14.99

Please contact us if you wish to upgrade to one of these services.

DPD working hours are from 8am - 6pm and your delivery will be between these hours.  When receiving a next working day delivery Saturday and Sunday are not classed as working days. 

We offer free delivery to the following European countries; please allow 2 - 7 working days for delivery, depending on location.

• Austria
• Belgium
• Croatia
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Hungary
• Ireland
• Italy
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Netherlands
• Northern Ireland
• Poland
• Portugal
• Slovakia
• Slovenia
• Spain
• Sweden
• United Kingdom

Please contact us for shipping rates to Canada, USA and countries not mentioned above.

Please note at this time we do not ship to Australia or New Zealand

*Certain postcode restrictions apply in remote areas or may take longer to deliver.  Please contact us to check if your address is affected.

**Not available in all areas including Ireland, Northern Ireland, Scottish Islands and Highlands, Channel Islands, Isle of Wight, Isle of Man and Scilly Isles.