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Returns

Unsuitable Returns

Should you wish to return a purchase, you have 14 calendar days after receipt of goods to tell us of your intention to return your item(s), providing the item(s) are in a new, re-sellable condition and complete with all of the original components and packaging. You are then responsible, at your cost, for returning the item(s) within 14 calendar days of cancelling.

Upon receipt, your returned item(s) will be checked and providing all complete, and returned in a new re-sellable condition, a refund will be applied to your original payment method. Please allow 5 working days after receipt of return for refund to be issued.

Exchanges

PLEASE FOLLOW THE ABOVE PROCESS AND YOUR RETURNED ITEM WILL BE REFUNDED AS PER THE CONDITIONS ABOVE.  IF YOU REQUIRE AN EXCHANGE PLEASE RE-BUY THE PRODUCT/SIZE YOU NEED TO GUARANTEE THE ITEM BEING AVAILABLE. 

New unsuitable returns should be sent back to the following address and please include a copy of your order, reason for return, together with contact details as to not delay any refund being issued:

Babol Returns
17 Great Western Business Park
McKenzie Way
Worcester
WR4 9GN

It is advisable to use an insured, trackable service to cover loss or damage in transit.

Warranty Claims

Any warranty claims should in the first instance be made by email to info@falpro.com or by telephoning 0845 504 9322 where you will be advised of the returns process for faulty goods.

ALL ITEMS REDUCED

All stock must go
60% OFF
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DELIVERY INFO

During busy sale periods please allow 3 working days for us to ship your order. You will receive a separate notification when we despatch.

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CLEARANCE SALE

Stock clearance is now on and selling fast!
Everything now 60% OFF while stocks last.
Buy now to avoid disappointment.

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Accepted Payment Methods: Accepted Payment Methods