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Gift Voucher 10

£10.00

  

Quantity

All orders received before 4pm Monday - Friday will be despatched same day using a DPD next working day courier.  

This service is available in Great Britain* with deliveries to Ireland and Northern Ireland being a 2 working day service.

All UK and Ireland DPD courier deliveries will receive a one-hour delivery window. 

We will send you a text message once your order has been despatched, which will include your order tracking information - if no mobile number is left you will receive an email.

On the morning of the expected delivery you will receive a DPD Predict text or email confirming your one-hour delivery window.

If the delivery date and time is not convenient you can follow the instructions from the DPD message to either:

  • Change the delivery date
  • Leave the item in a safe place at your address
  • Leave the parcel with a neighbour
  • Collect from your local DPD depot

In addition to the next working day service, customers in Great Britain** are able to upgrade their delivery to one of the following, with costs shown below:

  • Next working day by 10:30am: £15.99
  • Next working day by 12 noon: £8.99
  • Saturday delivery: £9.99
  • Saturday by 10:30am: £24.99
  • Saturday by 12 noon: £14.99
  • Sunday by 10:30am: £24.99
  • Sunday by 12 noon: £14.99

Please contact us if you wish to upgrade to one of these services.

DPD working hours are from 8am - 6pm and your delivery will be between these hours.  When receiving a next working day delivery Saturday and Sunday are not classed as working days. 

*Certain postcode restrictions apply in remote areas or may take longer to deliver.  Please contact us to check if your address is affected.
**Not available in all areas including Ireland, Northern Ireland, Scottish Islands and Highlands, Channel Islands, Isle of Wight, Isle of Man and Scilly Isles.

At FALPRO we realise when ordering online, sometimes there are reasons why you may need to return a product. With this in mind our aim is to make this as easy as possible. 

For unsuitable purchases or you simply change your mind, all we ask is that you do not dispose of any of the packaging until you are completely sure you are keeping the goods as we would require this back with every return. When returned all items received in the parcel must be returned in it's original condition, with full packaging in order to gain your full refund. 

If you wish to return an item, please contact us and we will issue with a Goods Return Number. Your GRN should then be written on the outside of the parcel being returned. If you wish we can email you a returns label where you can use a service from DPD called DPD Pickup.

DPD Pickup is a simple service that allows you to return your order by dropping off at a local collection point. The email you receive will include a returns label for you to print at home and has everything needed to return the parcel safely to us. With over 2,500 local shops throughout Britain, there will usually be a drop off location close to you.

Your item will be returned to us for processing within 3-5 working days for a cost of £7.99


There is nothing to pay upfront, £7.99 will be deducted from your refund.

Further information on DPD Pickup together with nearest Pick up shop collection points can be found at DPD Pickup Locater.

If you prefer to send the order back using your own method please still contact us for a GRN and then send back to:

Babol Returns
17 Great Western Business Park
McKenzie Way
Worcester
WR4 9GN

It is advisable to use an insured, trackable service to cover loss or damage in transit.

The Legal Stuff

You have 14 calendar days after receipt of goods to tell us of your intention to return your item(s) providing the item(s) are in a new, re-sellable condition and complete with all of the original components and packaging. You are then responsible for returning the item(s) within 14 calendar days of cancelling.

Please note the above is the legal, however if your return falls outside of this period please do contact us and we will see if we can help you out.

JOIN THE CLUB FP

Become a member of Club FP to recieve 20% voucher code to use for your next purchase! Plus you will be kept up to date with all of the latest product launches and exclusive offers.

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FREE DELIVERY

Order before 4PM Monday - Friday to receive FREE of charge next working day DPD courier delivery. Saturday delivery is also available.

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GIFT VOUCHERS

FALPRO e-vouchers are quick and easy to buy and available in 10 denominations. Order online to receive a downloadable voucher to spend on FALPRO.COM.

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Accepted Payment Methods: Accepted Payment Methods